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- Tax Practitioner Liaison
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Tax Practitioner Liaison
The Tax Practitioner Liaison serves as a channel of communication between New Mexico Taxation & Revenue Department and accountants, certified public accountants (CPAs), bookkeepers, office managers, tax preparers, and others performing tax-related transactions for customers. The liaison is a resource for practitioners who have tried to operate through normal Departmental channels without success.
The Tax Practitioner Liaison will provide guidance and assist in resolving conflicts and addressing issues.
What the Tax Practitioner Liaison can do:
- Assist practitioners who have tried to operate within the normal Departmental channels without success
- Facilitate communications between practitioners and the department
- Ensure practitioners’ rights under the Taxpayer Bill of Rights are being upheld
- Focus is to support practitioners resolve systemic issues as well as individual taxpayer issues.
- Aid with outreach and communication
What the Tax Practitioner Liaison cannot do:
- Provide relief or remedy not provided by law
- Act as the first contact with the department
- Reverse decisions made by the Administrative Hearing Office
- Handle issues with the federal IRS
If you have an issue with the IRS, please contact them directly. If you believe your case may be eligible for help through the State of New Mexico, please provide the facts of your case via email to the Tax Practitioner Liaison at rusvelina.escalante@tax.nm.gov , mail at PO Box 8485, Albuquerque, NM 87198, or by calling the Tax Practitioner Liaison at 505.469.5681
Rusvelina Escalante
Tax Practitioner Liaison
rusvelina.escalante@tax.nm.gov
Phone (505) 469-5681
Fax (505) 841-6417
Rusvelina is a knowledgeable resource for accountants, enrolled agents and tax attorneys. She can help with issues they have been unable to resolve elsewhere in the department and provide guidance on technical issues, statutes and regulations.
Rusvelina has been with Tax and Rev for more than 18 years in a variety of roles, where she gained experience in many of the tax programs administered by the department. In the past, she has worked on audits, collections, refunds and abatements.
She holds Associate degrees in Accounting and Pre-Management.