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NM Taxation & Revenue Department
MVD New Mexico

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About Us

Overview

The Taxation and Revenue Department administers more than 35 tax programs and distributes revenue to the State and to local and tribal governments throughout New Mexico. Its Motor Vehicles Division administers driver and motor vehicle licensing and registration laws.

The New Mexico Taxation and Revenue Department is comprised of the following divisions:

Organizational Chart

Office of the Secretary (OOS)
Cabinet Secretary
Deputy Cabinet Secretary
Tax Policy Director
Director of Communications
General Counsel
Chief Legal Counsel
Office of Internal Oversight
Constituent Services

Administrative Services Division (ASD)
Director and Chief Financial Officer (CFO)
Deputy Director and CFO

Audit and Compliance Division (ACD)
Director
Deputy Director for Audit
Deputy Director for Collections
Tax Practitioner Liaison

Information Technology Division (ITD)
Chief Information Officer (CIO)
Deputy CIO

Motor Vehicle Division (MVD)
Director
Deputy Director for Central Operations
Deputy Director for Field Operations

Property Tax Division (PTD)
Director
Deputy Director

Revenue Processing Division (RPD)
Director
Deputy Director

Tax Fraud Investigations Division (TFID)
Director
Deputy Director

Mission and Vision

The mission of the Taxation and Revenue Department is to proudly serve New Mexico with fair and efficient tax administration, revenue distribution, and motor vehicle services. Our core values and guiding principles include:

Respect:

  • Promote safety, empowerment and inclusion.
  • Treat others with civility, empathy, and dignity.
  • Actively listen and value the contributions of others.
  • Ensure accessibility to all.

Integrity:

  • Adhere to the highest ethical standards.
  • Honor our commitments.
  • Protect our financial and human resources.
  • Safeguard customer information and rights.

Innovation:

  • Challenge conventional thinking and be open to change.
  • Practice continuous improvement in efficiency and service quality.
  • Encourage and recognize diverse perspectives and creativity.

Communication:

  • Ensure timely, thoughtful and effective connections.
  • Promote respectful, meaningful exchanges of ideas.
  • Demonstrate transparency.

Excellence:

  • Ensure accountability.
  • Deliver an exceptional customer experience.
  • Provide timely and consistent guidance.
  • Support team growth and development.

Three-Year Vision Statement
(Adopted June 2023)

  • Exceed expectations for customer and employee satisfaction.
  • Inspire a skilled, knowledgeable, and service-oriented team.
  • Foster a culture of integrity, respect, and inclusion.
  • Earn the trust of our customers.
  • Empower customers through outreach and education.
  • Offer innovative and secure solutions to maximize customer experience.

Strategic Plan

(Adopted June 2023)

The Taxation and Revenue Department has the following goals. Quarterly reports on progress towards achieving those goals can be found at the bottom of this page.

Goal 1: Customer Experience

1.1 Expand Customer Outreach and Education
1.2 Expand Customer Options and Accessibility
1.3 Simplify Processes to Improve Customer Service and Compliance
1.4 Serve Government Customers through Strong Enforcement and Collection

Goal 2: Team Excellence

2.1 Grow and Develop Managers and Employees
2.2 Recruit and Retain Skilled, Qualified Employees
2.3 Create a Safe and Fair Workplace
2.4 Promote Internal Communication

Goal 3: Improve Efficiency, Security and Transparency of Operations

3.1 Expand Governance Framework
3.2 Review Processes for Efficiency and Internal Control
3.3: Ensure Regulations and Statutes are Comprehensive, Consistent, and Informative
3.4 Monitor Disaster Recovery and Business Continuity Plans
3.5 Ensure Robust Oversight of Contractual Expenditures